Orders

Orders

At JumaTile we make ceramic tiles with several patterns. Visit our Gallery to choose your favourite ones. Please note that each tile has it’s own unique catalog number. There is different sizes and colors available.

For orders & quotes please get in touch with us via emial or phone. We’ll reply within 2 days.

As soon as you place your order and make 20% down payment we’ll start working on your tiles. We work really hard to close the production process within 3 to 4 weeks. This depends on the order size and takes slightly less when the order is small .

We’ll be in touch with you once your order is ready to to be picked up (in Krakow) or delivered (via trusted courier company). The remaining payment (80%) will be charged at this point.

We know it’s hard to choose tiles you will like. That’s why we’re here to help at every stage. We’ll work directly with you to meet your needs to produce tiles you will love.

For an additional fee we can arrange tiling in Krakow area.

Visit our Special Offer in order to purchase ready-to-go tiles if you cannot afford to wait 3-4 weeks.

Returns

Happy customers mean a world to us.

If you are not satisfied with our tiles you can return them within 30 days (from your order date) with no hustle. We will transfer your money back to your bank account.

However, we can only accept returns for your entire order and all boxes must be unopened and the goods in perfect condition.